The Town Council wishes to help decrease the digital exclusion currently facing older people in our community.
Support with technology queries through a ‘helpline’ is an issue the Town Council is exploring and we hope to provide more information shortly.
If you are over 55 years old and have a technology issue you want support with now, there is a national organisation who might be able to offer some guidance:
Further enquiries should be made to Sarah Jewell, Cultural & Economic Services Support Officer: email@example.com
Tender Update – 55up Technology Helpline
Thank you to everyone who submitted a tender for the development Technology Helpline. The project is currently being allocated to a supplier.
Covid-19 has shown us that supporting older people to use technology is fundamental to reducing their loneliness and the negative effects of increased isolation. The Town Council seeks to address the issue by investing funds into the development and delivery of a ‘technology helpline’, as well as through face-to-face support, that assists those aged 55 and up to have the ability, skills set and confidence, to use digital devices.
This invitation to tender is for the development and delivery of this work to run as a pilot scheme for two years. This Technology Helpline is one of several initiatives being carried out under the project banner ‘55up’ to support Parish residents who are over 55 years old.